Regulating Tourist Bus Access in Florence: LTZ BUS
In this text, we will discuss the regulations and rules that govern the circulation and parking of tourist buses in the city of Florence, Italy. The city has implemented a specific plan for managing bus traffic, which aims to balance the needs of tourists with those of the city's residents and maintain the quality of the environment and cultural heritage.
The circulation and parking of tourist buses in Florence are subject to specific regulations, identified by the "urban traffic plan" and governed by the BusPass system. The aim is to ensure the best compatibility between tourist visits to the city and the urban quality that citizens and tourists alike demand. These regulations are necessary to protect the city, its environment, its unique cultural heritage, and the quality of life for both citizens and visitors.
Online Permit Issuance for Bus Access to the ZTL Area
A service is available for the online issuance of permits and parking passes for bus access to the ZTL (Limited Traffic Zone). To use this service and make payments online, follow the instructions in the technical regulations under point 3. To access the service, register on the portal https://servizionline.serviziallastrada.it/ar/registrazione.php. The service allows for the direct receipt of the authorization title in your email inbox as soon as payment is made. To register your bus, you must present the registration card and provide the following information: license plate number, ownership, length, type of motor (Euro 0,1,2,3,4,5, etc., methane, electric), or the relevant EU directive to which the engines are approved. Only after registration, validated by the back office, can the pass be issued or activated for online issuance.
Documentation Requirements for Permit Issuance
If required, the documentation necessary for permit issuance must be submitted to the back office EXCLUSIVELY through the telematic platform at least 3 days before the planned use of the permit. Within 2 working days of completing the procedure, if there are no exceptions from the competent office, it will be possible to use the online purchasing procedure from the web address https://servizionline.serviziallastrada.it/. Note that payment commissions for online bus permits are the responsibility of the applicant.
Paid Parking Lots for Tourist Buses
The following UNATTENDED paid parking lots are reserved for tourist buses with permits:
- Viale XI agosto parking lot at "Guidoni": 00-24 for owners of permits G, H, S, T, R, and 09:00-19:00 for owners of permit P in reserved spaces.
- Piazzale Campioni del 56' - Primo Scudetto della Fiorentina parking lot: at the intersection with V.le Paoli in marked spaces on the ground 00-24 (the parking lot is not accessible during sporting events at the municipal stadium) for owners of permits G, H, S, T.
- Via Palazzeschi parking lot: in the area at the corner with Via della Torre in marked spaces on the ground from 08:00 to 20:00 for owners of permits G, H, S, T, and R.
- Viale Visconti Venosta parking lot: in marked spaces on the ground from 08:00 to 20:00.
- P.le Galileo parking lot: in marked spaces on the ground from 08:00 to 20:00 for owners of permits G, H, S, T, and R; access to this parking area is allowed by passing through the following route: V.le Galileo - V.le Michelangiolo.
Reserved Bus Stops
The following RESERVED bus stops are available for tourist buses with permits G, H, S, and T:
- Piazza Fra' Girolamo Savonarola: marked spaces on the ground with 08:00-20:00 hours only for PASSENGER DROPOFF (passenger pickup is always prohibited) (maximum parking time allowed is 5 minutes). The recommended
We will also cover the online services available for obtaining permits and passes to access restricted zones and parking areas, along with the requirements and procedures for registering and validating buses. Additionally, we will list the parking areas and designated stops reserved for tourist buses and the exceptions to the regulations.
access route is: Viale Giacomo Matteotti (direction Piazza della Libertà) - turn right onto Via Girolamo Benivieni - turn left onto Piazza Fra' Girolamo Savonarola (the spaces are located in Piazza Fra' Girolamo Savonarola, immediately after the pedestrian crossing) - exit continuing on Via Leonardo da Vinci (direction Viale Don Giovanni Minzoni).
- L.no Pecori Giraldi: marked spaces on the ground 00-24 for PASSENGER PICKUP and DROPOFF (maximum parking time allowed is 10 minutes).
- P.le Michelangelo: marked spaces on the ground 00-24 for PASSENGER PICKUP and DROPOFF (maximum parking time allowed is 20 minutes). Access to this stop is allowed by passing through the following route: Viale Galileo - Viale Michelangiolo.
- V.le Ariosto: on the wall side near the intersection with Via dell'Orto, marked spaces on the ground 00-24 for PASSENGER PICKUP and DROPOFF (maximum parking time allowed is 10 minutes). Access to this stop is allowed by passing through Viale Ariosto.
- P.zza Vittorio Veneto: in the stretch of road from the intersection with Ponte della Vittoria to the intersection with Lungarno Amerigo Vespucci, on the river side, marked spaces on the ground 00-24 for PASSENGER PICKUP and DROPOFF (maximum parking time allowed is 10 minutes).
- Largo Vincenzo Giudice, next to the Finance Guard Barracks, marked spaces on the ground 00:00-24:00 for PASSENGER PICKUP and DROPOFF (maximum parking time allowed is 5 minutes), for buses providing transfer services to the S.M.N. railway station. Authorization to access the reserved lane to reach the stop must be requested from the company Servizi alla Strada S.p.A and authorized by the same (in advance and via registered mail to
The following are exempt from the regulations:
A. Buses providing urban and suburban public transport services on scheduled routes or services under Art. 13 L.R. n. 42/1998.
B. Buses belonging to the Police Forces, Armed Forces, owned by the Municipality of Florence, owned by the Province of Florence, owned by the Tuscany Region.
C. Buses providing substitute services for the railways or when the bus replaces a train due to problems on the railway line or the train itself. Parking is not allowed.
D. Empty buses parked in the garage within the municipal area for entry/exit from the garage itself provided with a specific "garage" permit, for which parking or stopping is not allowed.
E. Empty buses traveling to a workshop located within the ZTL Bus for technical assistance services. At the exit from the workshop, said buses must be provided with a declaration issued by the workshop certifying the work carried out. Parking is not allowed.
Note that access to the protected areas by telematic systems of buses mentioned in points A. B. C. D. E. F. G. is only allowed upon authorization, which must be obtained by communicating the license plate of the vehicle that must enter (in advance and via registered mail to
Online service for issuing ZTL permits and parking permits for tourist buses
To use the service and make online payments, follow the instructions in the technical regulations at point 3. To access the services, you need to register on the portal https://servizionline.serviziallastrada.it/ar/registrazione.php The service allows you to receive the authorization title directly in your email inbox as soon as the payment is made. To register the buses, the registration certificate must be presented, and the following data must be collected: license plate, ownership, length, engine type (Euro 0,1,2,3,4,5, etc., methane, electric) or the relevant EC directive to which the engines are approved. Only after registration, which must be validated by the back-office, can the permit be issued or online release activated.
The documentation required for the issuance of the permit, if required, must be transmitted to the back-office EXCLUSIVELY through the telematics platform at least 3 days before the intended day of permit use. Within 2 working days from the completion of the procedure, provided there are no exceptions from the competent Office, it will be possible to usCCe the online purchase procedure from the web address https://servizionline.serviziallastrada.it/.